Frequently Asked Questions
Everything you need to know about shopping with Munro Industries.
What is the standard shipping timeframe?
We offer domestic shipping across the country. Standard orders are typically processed within 1-2 business days and delivered within 3-5 business days. Once your order ships, you will receive a tracking number via email.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal on the website to initiate a request.
How do I know which size to choose?
Every product page features a detailed 'Size Guide' button. We provide specific measurements for each garment to ensure a perfect fit. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What payment methods do you accept?
Munro Industries accepts all major credit cards including Visa, Mastercard, and American Express. We also support digital wallets like Apple Pay, Google Pay, and PayPal for a faster checkout experience.
Are your materials ethically sourced?
Sustainability is a core value at Munro Industries. We partner exclusively with manufacturers who adhere to fair labor practices and utilize high-quality, durable textiles to reduce environmental impact.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders almost immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.